Bridging Processes, Teams & Culture
Michael Marshall Consulting
Helping clients enhance their operational culture and
profitability by shaping healthy processes and practice
alignment with a commitment to collaboration and
accountability toward the client’s mission
Over 30 years of working with functional
teams in multiple settings
Innovation and technology have a role in growth goals and change,
but it takes people working with people to make it all work
A Common Business Challenge
In today’s intricate business landscape, navigating complex processes involving multiple steps and stakeholders is a formidable challenge. Unfortunately, this can hinder the achievement of crucial business objectives and contribute to heightened operational stress. Common workflow management issues may include:
Lack of Visibility & Collaboration
Teams often operate in isolated silos, lacking a comprehensive understanding of how their decisions reverberate across different functional domains and overall business priorities
Communication Breakdown
The absence of clarity regarding the “why, who, how, and when” of a given process leads to frequent misunderstandings within teams
Inefficient Internal Task & Project Management
Struggles emerge when it comes to resource allocation, establishing accountable deadlines, and effectively monitoring internal project progress
Tracking and Reporting
Persistent bottlenecks in operations result from inadequate real-time data collection on performance efforts, impacting effective decision-making
Why does this occur?
In many industries, a multitude of tasks must be efficiently managed on a daily basis to fulfill both vertical departmental and horizontal company-wide requirements. These essential activities necessitate meticulous organization, tracking, and reporting. However, the data often resides in disparate silos, including emails, sticky notes, Excel files, Word and Google Docs, PowerPoint slides, whiteboards, and even verbal communication.
A Transparent Solution
Imagine implementing a dynamic work operating system tailored to your specific process needs. This system empowers your organization to seamlessly create and adapt workflows, visually mapping out even the most intricate processes. By automating routine steps, the solution minimizes error risks and significantly boosts overall efficiency. It’s an ecosystem designed to:
Maximize
Collaboration
- Highlight seamless interaction
- Eradicating silos
- Promoting alignment
- Encourage transparency
Proactively Track
Progress
- Effortless allocate resources
- Set meaningful deadlines
- Monitor project advancement
- Leverage real-time status
Enhance Informed Decision-Making
- Access operational insights
- Expedite decision-making
- Enable operational solvency
- Promote business agility
Ready for Transformation?
If you’re ready to take charge of your business’s workflow challenges and elevate your operational efficiency, I invite you to explore the possibilities
Complete the “Contact” section below to initiate a complimentary informal discovery call.
I invite you to visit my YouTube channel titled “Optimal Biz” for topical videos and workflow best practices. Play the welcome video to the left to learn about the channels vision and mission.
Interested in a digital coffee chat?
Complete the Contact form with a little bit of information to lay out your scope of need(s) – main objectives, key pain points, and desired outcome.
About Me
Personal Core Value
Merchant Category
Strength in helping clients increase the ability to make meaningful connections with others toward a common mission
Extreme Ownership
Principal
Understanding that a leader takes 100% ownership of everything in their domain, including the outcome and everything that affects it
PMI Certified
ID 879029
Each engagement, small or large, receives a formal approach to project management areas of governance and status reporting
Past Achievements and Projects
Implemented a capture management program for complex sales pursuits increasing capacity from $320M to $500M in the pipeline
Led project to formalize a Win-Loss framework targeting $25M additional new bookings targets
Turned around an underperforming 3rd party vendor portfolio into a strategic alliance program representing $14.5M of annual recurring revenue
Deployed a Go to Market framework which increased customer reference outcomes and greater product adoption